As your online stores are growing fast, managing orders in-house won't be the perfect way to process orders efficiently, broken items, wrong items sent, long delivery time not only bring u disputes or chargebacks, but also the boring works of packing orders, the time u spent in team management can really eat all the efforts which u should have put on marketing, thus a good 3PL is definitely your best option to have your orders fulfillment properly.
All orders that have inventory in our warehouse are guaranteed to be processed within 24 hours. With the flexibility to process 10k-30k orders daily, plus the advanced ERP System we have, it only take us 5-10 seconds to pack a normal products.
We combine all costs like inventory receiving cost, onboarding cost, inventory storage cost, pick and pack cost, packing material cost into ONE SINGLE cost : order handling cost and our billing is daily
With a few simple clicks to connect your store with our system, orders will be automatically updated to us, after orders packed and shipped out, your customers will receive a notification in the meantime
Any products broken when arrived customers hands or lost during shipping process, we will offer free resend or refund 100%
If you have product link or photo, we can source your products and give u a free quotation within 12 hours,
Any customer who use our order fulfillment service can enjoy free warehousing service
Once customers placed an order on your store, we will pick and pack matching products and get it shipped out
we ship worldwide which enables our customers scale their business to a full level and reach as much audience as possible
Most top tier countries like USA UK AU CA and EU countries the shipping time is 7-10 business days, and if u ship from our UK or USA warehouse its typically 2-3 business days
Once orders are shipped, it will have online updates within 2-3 days, all the shipping process is fully tracked until customers receive their parcels
Logos on your package or customized shipping box or bags are available
We can help customers put inserts or gift cards in the parcel to get better customer experience
Keep us informed if u want to send us inventory with the shipping number or product details, we will also let u know once product arrived our warehouse
When products arrived our warehouse, we will do quality and quantity check to double confirm with u, defective ones we can help u send back to factory for returns on your behalf. Small video about product details are taken to u to double confirm as well
Once we confirmed quality is good, we will label it with bar-code and then put it on the shelves
Once u have new orders, our system will receive the orders and then we will pick up the goods and pack, then get it shipped out same day
Our fees are simply divided into 3 parts :
From $0.5-$1.5 per order at most
Which depends on the countries u sell to, product size and weight after packed, product types as well, like for example some countries we are allowed to ship liquids even, which will definitely cost high than no battery products
With customized package and inserts or promotional cards optional to sellers, it usually cost $0.1-0.2 per order depends on the difficulties to do this
